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PlayGenica
Game
Arrow Vista
Developer / publisher
PlayGenica
Language
English
Version
1.0
Effective date
Last updated
Contact
support@playgenica.com

Also available in: Español Português (Brasil) 简体中文 繁體中文

Arrow Vista Privacy Policy

Effective date: November 9, 2026

PlayGenica ("we", "us", "our") develops and publishes Arrow Vista (the "Game"). This Privacy Policy explains what information is collected when you play the Game, how it is used, who it is shared with, and the choices you have. By downloading or playing the Game you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Game.

1. Summary

  • The Game does not require an account or registration.
  • We do not ask for your name, email address, phone number, contacts, precise location, photos or microphone.
  • Your progress, chapters, memory album and settings are stored on your device.
  • The Game is free to play and supported by advertising. Ads are provided by a third-party advertising provider, which may collect device and usage information as described in Section 4. Rewarded video ads are optional and shown only when you choose to watch one.
  • We do not sell your personal information in exchange for money.

2. Information stored on your device

To let you continue where you left off, the Game stores the following data locally on your device:

  • game progress, such as chapters and levels you have completed;
  • memory album ("journey memories") entries you have unlocked;
  • settings, such as interface language, sound, voice-over and vibration preferences;
  • your choices about ad consent, where the Game asks for them.

This data stays on your device and is not sent to us. Deleting the Game removes it. Your device or operating system may include app data in backups (for example iCloud or Google backup) according to your own device settings. Those backups are managed by Apple or Google and not by us.

3. Information we collect

We do not operate player accounts or game servers that store your personal data, and we do not collect your personal information ourselves through the Game. The only information collected when you play is the information collected by the advertising provider described in Section 4.

If you contact us by email, we receive your email address and the content of your message. We use this only to respond to you and to improve the Game, and we keep it only as long as needed for that purpose or as required by law.

4. Advertising

The Game is free to play and is supported by advertising. The Game offers optional rewarded video ads, which you can choose to watch in exchange for a benefit in the Game, such as a hint or the chance to continue after a failed attempt. A rewarded ad is shown only after you choose to watch it. If we add other ad formats in the future, we will update this Privacy Policy before the new version is released.

The Game uses the advertising service of Google AdMob (the "Advertising Provider") to load and show ads. When ads are loaded or shown, and sometimes when the Game starts so that an ad is ready, the Advertising Provider and its ad partners may collect and use the following information from your device:

  • advertising identifier (for example the Google Advertising ID on Android or the IDFA on iOS), or other device identifiers;
  • IP address and the approximate location that can be derived from it;
  • device and software information, such as device model, operating system version, language, time zone, screen size and network type;
  • app information, such as the app name and version;
  • ad interaction information, such as ads loaded, shown, clicked or completed;
  • diagnostic information about how ads perform.

This information is used to deliver, measure and limit the frequency of ads, to detect and prevent fraud and abuse, to maintain the security of the ad service, and, where you have agreed, to show ads that are more relevant to you (personalized ads). The Advertising Provider acts as an independent controller of the information it collects for these purposes. For details, see its privacy policy: https://policies.google.com/privacy.

Your choices about ads

  • Consent. If you are in the European Economic Area, the United Kingdom or Switzerland, or in another region where consent is required, the Game shows a consent form when you first launch it. You may accept or decline personalized ads. If you decline, you may still see ads, but they are not personalized by using your advertising identifier. Where the Game provides a privacy settings option, you can use it to review your choice later.
  • iOS. The Game may ask for your permission to track you across other companies' apps and websites (App Tracking Transparency). If you decline, the Game cannot access your IDFA. You can change this at any time in Settings > Privacy & Security > Tracking.
  • Android. You can reset your advertising ID or opt out of ads personalization in your device settings (usually Settings > Google > Ads, or Settings > Privacy > Ads).
  • Rewarded ads. You can play the Game without watching rewarded ads. Choosing not to watch a rewarded ad does not affect the rest of the Game.

5. Device features and permissions

The Game uses an internet connection to load ads. It also uses your device's audio output (for music, sound effects and English voice-over) and, where available, vibration (haptic feedback). On Android, the Game declares the advertising ID permission so that the Advertising Provider can read your advertising ID, and you can reset or delete that ID in your device settings. The Game does not request access to your contacts, location, camera, microphone or photo library.

6. How we use information

Because we do not collect your personal information ourselves, we do not use it for our own purposes. The Advertising Provider uses the information in Section 4 for the purposes described there. We may receive aggregated and anonymous reports about ad performance, such as ad impressions and revenue, which do not identify you.

7. Other third-party services

When you download the Game, the Apple App Store or Google Play processes your download under its own privacy policy. These platforms may give us aggregated and anonymous statistics, such as the number of downloads or crash reports from users who chose to share diagnostics with the platform.

Other than the advertising service described in Section 4, the Game does not include third-party analytics or crash-reporting SDKs as of the effective date. If this changes, we will update this Privacy Policy before the new version is released and, where the law requires, ask for your consent first.

8. Children's privacy

The Game is intended for a general audience and is not directed to children under 13 (or the higher minimum age that applies in your country or region). We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.

9. Your rights

Depending on where you live (for example the European Economic Area, the United Kingdom, Brazil, California or other regions with privacy laws), you may have the right to access, correct, delete or restrict the use of your personal information, to withdraw consent at any time, to object to its processing, and to lodge a complaint with a data protection authority.

Because we do not hold your personal information from the Game, requests about advertising data should be sent to the Advertising Provider through its privacy tools. For anything else, contact us at the address in Section 13. We will respond within the time required by applicable law.

Notice for California residents

The advertising described in Section 4 may count as "sharing" personal information for cross-context behavioral advertising, or as a "sale", under the California Consumer Privacy Act. We do not sell personal information in exchange for money. You can opt out by declining personalized advertising in the Game, or by using the device settings in Section 4. We do not knowingly sell or share the personal information of children under 16.

10. Data retention

We do not retain your personal information from the Game. Data stored on your device remains until you delete the Game. The Advertising Provider keeps the data it collects according to its own privacy policy. Emails you send us are kept only as long as needed to handle your request or as required by law.

11. International data transfers

The Advertising Provider may process information in countries other than the one where you live, including countries that may have different data protection laws. Where required, it relies on legal mechanisms for such transfers. See its privacy policy for details.

12. Security

Game data on your device is protected by the security features of your device and operating system. We take reasonable measures to protect any emails you send us. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

13. Contact us and changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page with its effective date. If we make material changes, we will provide notice in the Game or on this page. Continued use of the Game after an update means you accept the updated policy.

If you have questions or requests about this Privacy Policy, please email us at support@playgenica.com.